Demand for food delivery has soared amid the pandemic, but restaurants are struggling to survive. In a fiercely competitive industry, delivery services are fighting to gain market share while facing increased pressure to lower commission fees and provide more protection to their workers. Video/Photo: Jaden Urbi/WSJ
A video to help you understand social audio. Audio-only social-media venues are all the rage right now. How does it all work and what’s there to listen to? WSJ’s Joanna Stern went inside Clubhouse and Twitter Spaces to talk to the people there to find out. Photo illustration: Kenny Wassus for The Wall Street Journal
Big Tech’s deplatforming of former President Donald Trump has sparked a debate about the future of content moderation on social media. WSJ speaks with a disinformation and moderation expert about what comes next.
On January 6th, Rioters stormed the U.S. capitol building to overturn the results of the 2020 presidential election. These events were inspired by President Trump and organized and promoted on the platforms of publicly traded companies, most notably Facebook and Twitter. To avoid further violence, those companies, and then many more thereafter including YouTube, banned or blocked President Trump’s access to the megaphone they provide. This exposed a major flaw in the business model of many social media platforms: share first, think later. Tech experts Chamath Palihapitiya, Roger McNamee, Chris Kelly and Dick Costolo all predict major changes coming in the social media landscape and Section 230. Watch the video to find out how big tech may be forced to change.
TikTok is becoming a popular forum for Gen-Z and Millennials to learn about entrepreneurship and making money. To find out more, WSJ spoke with three TikTokers who are attracting large audiences that support their thriving online businesses.
Leaders in government and tech want to rewrite a law that governs the internet. WSJ explains Section 230, how it shaped the modern internet, and what lawmakers and tech executives want to change.
Photo illustration: Carlos Waters/WSJ
The Chinese-owned app TikTok has been labelled a national-security threat by the U.S., but it’s not unique in the data it collects. WSJ explains why countries are building digital walls and treating user data like a sovereign asset, and how that could change our tech.
Illustration: Zoë Soriano
Walmart’s potential deal with TikTok may not only change the retail giant, it could reshape how Americans shop online. Video commerce, which allows users to shop while they watch viral videos, is already wildly popular in other countries.
Illo: Mike Cheslik for the Wall Street Journal
TikTok is the most downloaded app of 2020, as quarantines have spurred more and more users to hop onboard and learn about the latest dance trends and memes. But the app also faces a slew of regulatory hurdles, privacy concerns, and allegations of censorship, issues experts say will be new CEO Kevin Mayer’s top priority.