Tag Archives: Hospitality Industry

Technology: Will Robots Replace Food Workers?

CNBC (January 10, 2023) – This robot named Flippy runs the fry station at a White Castle outside of Chicago. With a mechanical arm and using computer vision technology Flippy can cook everything from french fries and onion rings to cheese sticks. White Castle said it plans to add 100 Flippy’s to its kitchens’ nationwide.

Chapters: 0:002:23 – Intro 2:245:17 – Chapter 1 Miso Robotics 5:188:36 – Chapter 2 Workers quitting 8:3710:59 – Chapter 3 Importance of Seeds

Up to 82% of restaurant positions could, to some extent, be replaced by robots. Automation could save U.S. fast food restaurants over $12 billion in annual wages. And restaurants are also struggling to find workers.

American restaurants are down more than 560,000 jobs or about 4.6% of its workforce from their pre-pandemic levels. So what impact will robots have on the fast food industry and the livelihood of its workers? CNBC got a behind the scenes look at restaurant robot maker Miso Robotics to find out.

Art Of The Drink: History Of High-End ‘Cocktail Ice’

CBS Sunday Morning – Let’s be clear: Ice is more than just frozen cubes of water. Correspondent Serena Altschul checks out how the quality of ice is key to a cocktail.

Hundredweight Ice has been fabricating and delivering crystal-clear ice to bars and restaurants throughout New York City and beyond since 2011. It is a family owned and operated business, and proudly honors the strong pedigree of bartenders from whence it came.  Hundredweight is the first ice company of its kind, dedicated solely to supplying the finest quality of frozen water intended for use in exemplary cocktails–wherever they are sought and enjoyed.  

Dining: Opening Up New Restaurants In London

The coronavirus pandemic has been catastrophic for the hospitality industry and the delay to the June 21 unlocking has led to more uncertainty. The FT’s Daniel Garrahan and food critic Tim Hayward meet Harts Group, the business behind Soho institution Quo Vadis and tapas chain Barrafina, as it opens a new Soho branch of its El Pastor taquerias

Business Customs: ‘Why Do Americans Tip?’ (Video)

Tipping is a quintessential American custom. In the U.S. consumers tip for services ranging from baggage handlers at the airport to housekeepers at hotels. But according to some analysts, tipping has created an environment where restaurant servers are subjected to sexual harassment and low pay.

About 70% of tipped workers in the restaurant industry are women and about 45% are people of color. In a recent study by One Fair Wage and UC Berkeley’s Food Labor Research Center over 78% of restaurant workers reported witnessing hostile behavior from customers who were asked to follow Covid-19 safety protocols, more than 40% noticed a change in the frequency of unwanted sexual comments from customers and 83% said their tips had declined during the pandemic.

With Covid-19 leaving millions to do essential work for low pay there have been renewed calls for a $15 minimum wage and the elimination of the tipped minimum wage — the base salary for many restaurant workers. Forty three states, including Georgia, North Carolina and Texas, have a tipped minimum wage for workers who in some cases are paid as little as $2.13 an hour by their employer.

But many in the full-service restaurant industry oppose the proposed changes, saying they would lead to higher menu prices and fewer hours for workers. According to the National Restaurant Association, the pandemic has already enacted a devastating toll on the industry, wiping out 2.5 million restaurant jobs and more than 110,000 eating and drinking establishments in 2020 alone. Watch the above video to find out what the $15 minimum wage and the elimination of the tipped minimum wage would mean for restaurants and their employees.