Harvard Business Review (September/October 2023) –
Reskilling in the Age of AI
Five new paradigms for leaders—and employees

In the coming decades, as the pace of technological change continues to increase, millions of workers may need to be not just upskilled but reskilled—a profoundly complex societal challenge that will sometimes require workers to both acquire new skills and change occupations entirely.
People May Be More Trusting of AI When They Can’t See How It Works

New research looked at the extent to which the employees of a fashion retailer followed the stocking recommendations of two algorithms: one whose workings were easy to understand and one that was indecipherable. Surprisingly, they accepted the guidance of the uninterpretable algorithm more often.









