CNBC (July 15, 2024): Fully autonomous fast-food chains to smart carts lining grocery store parking lots, the way the food industry looks is changing due to massive investment in AI technology.
Chapters: 0:00 Introduction 2:34 CH 1. Digitizing food retail 5:35 CH 2. The risk and reward from robots 8:30 CH 3. What’s next?
The American consumer is starting to pull back on spending and rising food and labor costs are causing the food industry to invest more into automation to lower labor costs and improve sales, in order to stay competitive and take advantage of shifting consumer taste.

Food and medicine shopping is essential during the COVID-19 pandemic, but requires getting out and standing close to strangers at a time when social distancing and sheltering-in-place are recommended to slow spread of disease.

“The micro-fulfillment center model is a key element in the store of the future,” said Vivek Sankaran, Albertsons Companies President and Chief Executive Officer. “It combines the efficiency of automation with the ease of meeting customers when and how they want to shop. In working with Takeoff, we can evolve how the MFC ties into our store and e-commerce ecosystems and accelerate our path to best serve our customers.”
Albertsons Cos., which operates stores in 8 out of 10 of the largest MSA’s in the United States, has also agreed to purchase additional MFCs from Takeoff and is evaluating market expansion opportunities. Albertsons Cos. and Takeoff worked closely together on the successful implementation of the company’s first MFC in South San Francisco in October 2019.
Shoppers have to use a debit card at the door to gain entry to the store. Then they can shop for products and just walk out. Upon exit, customers can verify their purchases against the receipt. No cash is accepted.
“We do inherently cross over multiple verticals so we compete for share against other fast casuals in Denver,” he said.
“If restaurants aren’t paying attention to this they should probably start now because grocers are in a position to do some serious business [in delivery],” Frank Beard, GasBuddy analyst, told Restaurant Dive.