Digital Health: Americans Open To 24/7 Monitoring Devices, AI Technology To Lower Health Care Costs

Center for the Digital Future at USC Annenberg (Feb 19, 2020):

Center for a Digital Future USCMany Americans are willing to make significant personal tradeoffs to lower their health insurance rates or medical costs, such as agreeing to 24/7 personal monitoring or working with artificial intelligence instead of a human doctor, the Center for the Digital Future at the USC Annenberg School for Communication and Journalism finds.

Among the study’s findings:

  • Nearly 1 in 4 Americans (24%) would work with an artificial intelligence-based technology if it lowered the cost of their health care.
  • Most Americans (80%) think that access to health care is a basic right that should be available to all citizens regardless of their ability to pay. This is a view shared even by a majority of citizens who identify themselves as very conservative (56%).
  • Significant percentages of Americans are willing to make profound lifestyle choices in exchange for lower insurance rates. For example, one-third of Americans would agree to 24/7 personal monitoring by insurance companies or health care professionals if their insurance rates were reduced.
  • Twenty-one percent of Americans said they would stay in their current job if leaving it meant losing their current health coverage.
  • Almost all Americans say health care is a key issue in the 2020 presidential election (92%).
  • Even though Americans say they are satisfied with their current health insurance, they are open to alternatives. Thirty percent of Americans would consider buying health coverage from any company that offers lower costs, including a variety of non-insurance companies such as Amazon, Google, or Costco.

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