Indoor dining, workout classes, concerts. These once commonplace events are coming back into daily life. But because of Covid-19, everyone now has a different level of comfort. What happens in the brain as we decide what’s risky or not? Photo illustration: Laura Kammermann
Tag Archives: Post Covid-19
Covid-19: How To Spark Economic Recovery
Governments will have to deal with the economic fallout from the pandemic for decades to come. If they get their response wrong, countries risk economic stagnation and political division.
Read more here: https://econ.st/3ojORKY
Leisure Post-Covid: “The Time To Reinvent Travel”
From McKinsey & Company (June 15, 2020):
As travel companies redesign their traveler experiences to address risks and anxieties related to COVID-19, they should remember that the pain points and trends that existed before the crisis—such as the shift toward a more digital and personalized journey, and an increased emphasis on wellness and sustainability—have not gone away.

Many initiatives can make the travel experience simultaneously better and safer. Housekeeping services, for instance, will need to adjust for safety concerns, but revised protocols can also reduce environmental impact (such as through less-frequent
laundering of sheets during each stay), decrease cost, and give guests more flexibility (by letting them choose their own housekeeping schedule).
Companies should empower customers to build their own itinerary using smarter, connected digital tools and make it easier for them to modify or cancel their plans. In addition, companies must recognize that the factors that promote customer loyalty may now have shifted; near-term uncertainty may mean, for example, that the ability to cancel a reservation matters more than brand choice or price.